How Messaging Technology is Helping Fuel Global Protests

Protesters are using a variety of technology tools to organize rallies, record police violence and communicate during the marches sweeping the U.S. and other countries following the death of George Floyd. Some of that involves secure messaging services like Signal, which can encrypt messages to thwart spies. Those apps, along with others for listening to police scanners and recording video, are enjoying an uptick in popularity. But experts say convenience and reach remain key, which favors standbys like Facebook, Instagram and Twitter. White nationalists, however, are also turning to apps like Telegram to blast disruptive messages to their supporters, hoping to wreak havoc on demonstrations.When a friend shared a Facebook post with Michelle Burris inviting her to protest in downtown Washington, D.C., last Saturday, she knew she had to go. So she bought a Black Lives Matter mask from a street vendor before marching the streets of the district with a “No Justice, No Peace” sign.After that march ended, she pulled up details on Instagram for a car caravan demonstration just a few blocks away. “It was extremely powerful, not only Facebook but Instagram,” Burris said. “It was very easy to mobilize.”Protesters are using a variety of technology tools to organize rallies, record police violence and communicate during the marches sweeping the U.S. and other countries following the death of George Floyd. Some of that involves secure messaging services like WhatsApp, Signal and Telegram, which can encrypt messages to thwart spies. Those apps, along with others for listening to police scanners and recording video, are enjoying an uptick in popularity.But experts say convenience and reach are key. “Reaching as many people as possible is the number one criterion for which platform someone is going to use,” said Steve Jones, a University of Illinois at Chicago media researcher who studies communication technology.That means Twitter, Facebook and Facebook-owned Instagram remain the easiest ways for people to organize and document the mass protests. Facebook’s tools remain popular despite a barrage of criticism over the platform’s inaction after President Donald Trump posted a message that suggested protesters in Minneapolis could be shot.”I don’t want to support or be a part of something that is possibly supporting Trump and his racist, hate filed spew,” said Sarah Wildman, who’s been to three protests in Atlanta and has used Instagram exclusively to locate and to document the demonstrations she attended. But she said she feels that, at this point, “the benefits of Instagram outweigh not using it.”  Half a century ago during the civil rights protests, Jones said, it was almost impossible to know what was going on during a protest. “There was a lot of rumor, a lot of hearsay,” he said. “Now you can reach everyone almost instantaneously.”Wildman said she uses Instagram’s “live” function to find out what is happening during protests, especially when protesters in the back might not know what’s happening at the front. At one, she said, people started yelling that police were using tear gas — but it wasn’t true, which she learned by checking Instagram.Organizers are also using Telegram, an app that allows private messages to be sent to thousands of people at once, creating channels for specific cities to give updates on protest times and locations, as well as updates on where police are making arrests or staging. One New York City Telegram channel for the protests grew from just under 300 subscribers on Monday to nearly 2,500 by Friday.  During a peaceful rally in Providence, Rhode Island, on Friday, Anjel Newmann, 32, said that while she’s mostly using Instagram and Facebook to organize, younger people are using Snapchat. The main problem: It’s hard to tell which online flyers are legitimate. “That’s one of the things we haven’t figured out yet,” she said. “There was a flyer going around saying this was canceled today.”The simplicity of shooting and sharing video has also made possible recordings of violence that can spread to millions within moments. A smartphone video of Floyd’s death helped spark the broad outrage that led to the protests.  Apps like Signal are seeing an uptick in downloads according to Apptopia, which tracks such data. Signal was downloaded 37,000 times over the weekend in the U.S., it said, more than at any other point since it launched in 2014. Other private messaging apps, such as Telegram and Wickr, have not seen a similar uptick.One new user is Toby Anderson, 30, who also attended the Providence rally on Friday. Anderson, who is biracial, said he downloaded the encrypted Signal app several days earlier at the request of his mom. “She’s a black woman in America,” he said, worried about his safety and eager to grasp any additional measure of security she could.Meanwhile, apps like Police Scanner and 5-0 Police Scanner, which allow anyone to listen to live police dispatch chatter — and may be illegal in some states — racked up 213,000 downloads over the weekend, Apptopia said. That is 125% more than the weekend before and a record for the category. Citizen, which sends real-time alerts and lets users post live video of protests and crime scenes, was downloaded 49,000 times.  On the down side, the Anti-Defamation League’s Center on Extremism said in a blog post this week that it has found white nationalists using Telegram to try to wreak havoc during the protests.  “Some, especially those in the accelerationist camp, are celebrating the prospect of increased violence, which they hope will lead to a long-promised ‘race war,'” the ADL said Monday. “They are extremely active online, urging other white supremacists to take full advantage of the moment.”  In one Telegram channel, the ADL found, participants suggested murdering protesters, then spreading rumors to blame the deaths on police snipers.Others want to further exacerbate racial tensions. “Good time to stroke race relations” and “post black live’s don’t matter stickers,” a user posted — with misspellings — to the Reformthestates Telegram channel, according to the ADL.

Reddit Co-Founder Leaves Board, Urges Black Replacement

Reddit co-founder Alexis Ohanian announced his resignation from the board of the social media site and urged the board to replace him with a black candidate.
Ohanian, who is white, implicitly linked his move to protests around the globe over the killing of George Floyd, a black man who died in Minneapolis after a police officer pressed his knee against his neck for several minutes, even after he stopped pleading for air and became unresponsive.
The entrepreneur, who is married to tennis star Serena Williams, said he made the decision for the sake of his daughter.
“I’m writing this as a father who needs to be able to answer his black daughter when she asks: “What did you do?,” Ohanian said in a blog post. He pledged to use future gains on his Reddit stock to “serve the black community, chiefly to curb racial hate.”
He also said he would give $1 million to Colin Kaepernick’s Know Your Rights Camp. Former NFL player Kaepernick is known for  kneeling to protest police brutality and racism in 2016, and later filed a grievance claiming the league had blacklisted him as a result.
Reddit, based in San Francisco, calls itself “the front page of the internet” and has millions of users. LIke all social media sites, it has had issues over the years balancing freedom of speech against posts with racist, inflammatory and abusive intent.
Co-founder and CEO Steve Huffman said in a Reddit post that the board would honor Ohanian’s wish to be replaced by a black candidate. He also said Reddit was working with moderators to explicitly address hate speech. 

Silicon Valley Entrepreneurs Reach Out to Help Venezuela

A group of young professionals in California’s Silicon Valley has created a non-profit organization called “Code for Venezuela,” dedicated to bringing together tech innovators to solve the most pressing needs of the South American nation.  The group’s latest initiative aims to help residents in Venezuela find information about COVID-19.   Cristina Caicedo Smit has the story

Ethiopian Diaspora Champions Digital Apps in Fight Against COVID 

In Ethiopia, mobile applications are spreading fast to help health care workers and the public fight against COVID-19, which has claimed 12 lives in the country and affected about 1,100 people.  Ethiopian web developers have designed seven apps that do everything from virus tracing to sharing data and patient information among health workers.  But while the apps are spreading in cities, getting into remote and poor areas of Ethiopia remains a challenge.  FILE – Ethiopians have their temperature checked for symptoms of the new coronavirus, at the Zewditu Memorial Hospital in the capital Addis Ababa, Ethiopia, March 18, 2020.Just days after Ethiopia confirmed its first case of the coronavirus in March, 38-year-old software engineer Mike Endale, who emigrated to the U.S. 20 years ago, sent out a solitary tweet calling for help.   He called on all software developers and engineers in the Ethiopian diaspora to help the health ministry by contributing open source software to respond to COVID-19. Endale became coordinator of the Ethiopia COVID-19 Response Team, a volunteer force of doctors, artificial intelligence specialists, software engineers and data analysts.   He spoke via a messaging application from Washington, D.C., where he works as principal technologist at BLEN Corporation, a company that provides technology solutions for the public sector and charities.   “People just organically gathered around a slack channel and we started figuring out how to help,” he said.  “So, the impetus for the group was… to see if we could augment the Ministry of Health’s work in a couple of areas.  One originally was around tech.  Luckily for that there was already an internal initiative going on that started a day before [we originated].  We got connected with them and we started working on broad-based solutions.”  Alongside software engineers at the Ministry of Health and the Ethiopian Public Health Institute, Endale’s army of tech gurus helped to develop a series of applications to aid health workers.   The apps allow health workers to register the identity and medical profiles of people entering the country and also record information about those in contact with COVID-19 patients.  The ministry’s contact tracing team is then sent into communities with tablet computers to identify suspected infections and test for the virus.   Though still limited in their use, the apps are modernizing how health workers and hospitals accurately and quickly share information in Ethiopia, where — until the pandemic — patient data was recorded on paper.   Other apps created through the response team can be downloaded by the public. The COVID-19 Ethiopia app was launched in late May so that the public can self-report cases or alert health authorities to others with symptoms.  And an app called Debo captures the identity of anyone who comes within two meters of the user so that contacts can be traced should the person one day test positive. “This is very important work for the country in responding to COVID-19,” said Biruhtesfa Abere, a senior health information specialist at the Ministry of Health. “Also, for decision makers, the ministry task force is sitting here trying to forecast how many cases they’re going to have in the future, next month.  So, they need data, they need baseline data.”  Biruhtesfa says the digital tools mean that test results — thousands per day — can be shared to health workers nationwide within 24 hours, allowing those who test negative for the virus to leave isolation quicker. Data in the apps are also being used to record where test kits are sent in Ethiopia, how many are being used, and how many are being wasted.  But while the apps are making progress in cities, Biruhtesfa says getting rural health workers using the tools where good internet and smartphones are rare, is a challenge.  “The tool can help you manage your records, maintain contact listing and [record] the relationship of the positive person’s contacts in the past 14 days.  That is basically automated and fully functional,” he said.  “But the problem is bringing the users on board to use the system.  We are strongly pushing contact tracing and the follow-up team to record using the system and they are coming a little bit at a time.  They will be on board very soon.”  Biruhtesfa says the health ministry is rolling out training sessions via video link to health workers in rural areas so they can learn how to use the applications.  And 30,000 tablet computers that were to be used for Ethiopia’s national census are being repurposed so that health workers in areas with poor internet can also use the applications.   Endale’s global network of volunteers are now organizing themselves beyond developing digital apps for Ethiopia.  He says members of the community have organized themselves into ten different work streams for tasks such as donation drives and repairing ventilators.              

Music Industry Pauses for ‘Black Out Tuesday’  

Several prominent media and entertainment organizations, including Apple and ViacomCBS, paid tribute to the call for racial equality and justice in the United States amid the recent protests, some violent, by pausing regular services and company events on what they are calling “Black Out Tuesday.” 
 
According to Reuters, CBS said it would spend the day reflecting on “building community,” putting business ventures temporarily “on pause.”  
 
The company also said it would broadcast 8 minutes and 46 seconds of breathing sounds with the words “I can’t breathe,” echoing the last words of George Floyd, a man killed last week in Minneapolis.  
 
Floyd’s death has caused international outrage and days of protests across the nation, many turning violent. The officer present at the time of Floyd’s death, Derek Chauvin, has been arrested and charged with third-degree murder and manslaughter.  
 
Black Out Tuesday was initially organized by the music community, the AP reports, although the movement quickly spread across social media to include sports stars, such as Lebron James, and other prominent cultural icons like Kylie Jenner.  
 
There has been some criticism on social media, however, that people tagging #black lives matter on the post has pushed the protest content and resources out of sight and actually has obscured it, rather than help to amplify it. They charge that this approach is not well conceived and is harming the cause rather than helping it. 
 
Rapper Little Nas X called for more exposure, saying the black-out effect shields the public from “what’s going on.”  
 
“This is not helping us,” he tweeted. 
 
Apple Music and iTunes both featured the group Black Lives Matter on their homepage, while streaming service Spotify created black logos for several of their most popular playlists, each captioned with the phrase “black lives matter.”  
 
The company added that it, too, would feature an 8 minute and 46 second track in select playlists and podcasts, and that it would halt social media publications.  
 
Eight minutes and 46 seconds is the length of a video capturing Floyd’s death.  
 
Several artists took to Instagram, posting black squares, some using the hashtag #TheShowMustBePaused or encouraging people to vote.  
 
Grammy-nominated singer Kehlani expressed doubts about the movement’s efficacy on Twitter, citing the various messaging surrounding the event.“The messages are mixed across the board and i really hope it doesn’t have a negative effect,” she tweeted.Several artists and record labels also announced that the release of new singles and albums would be delayed due to their participation in Black Out Tuesday.  
Interscope Geffen A&M Records said it would not release music this week, while new releases from Glass Animals, Chloe x Halle and others all will be pushed back, and will drop in coming weeks.  

Tech Advocacy Group’s Lawsuit Says Trump’s Order on Social Media Is Unconstitutional 

An advocacy group backed by the tech industry filed a lawsuit on Tuesday against President Donald Trump’s executive order on social media, as U.S. technology companies have been fighting White House efforts to weaken a law that protects them. The Washington-based Center for Democracy & Technology said in its lawsuit that Trump’s executive order violates the First Amendment rights of social media companies. It noted that the order was issued after Twitter Inc amended one of Trump’s tweets and called it “plainly retaliatory.” The lawsuit argues that Trump’s executive order will “chill future online speech by other speakers” and reduce the ability of Americans to speak freely online. Trump, in an attempt to regulate social media platforms where he has been criticized, said last week he will introduce legislation that may scrap or weaken a law that has protected internet companies, including Twitter and Facebook. The proposed legislation was part of an executive order Trump signed on Thursday afternoon. Trump had attacked Twitter for tagging his tweets about unsubstantiated claims of fraud about mail-in voting with a warning prompting readers to fact-check the posts. Trump said he wants to “remove or change” a provision of a law known as Section 230 that shields social media companies from liability for content posted by their users. He also said Attorney General William Barr will begin drafting legislation “immediately” to regulate social media companies. The White House declined comment on the lawsuit. “Twitter appended the President’s tweets … in immediate retaliation, the President issued the Executive Order,” said the lawsuit, which was filed in the U.S. District Court for the District of Columbia. 

Facebook Staffers Walk Out Saying Trump’s Posts Should be Reined in

Facebook employees walked away from their work-from-home desks on Monday and took to Twitter to accuse Chief Executive Mark Zuckerberg of inadequately policing U.S. President Donald Trump’s posts as strictly as the rival platform has done.Reuters saw dozens of online posts from employees critical of Zuckerberg’s decision to leave Trump’s most inflammatory verbiage unchallenged where Twitter had labeled it. Some top managers participated in the protest, reminiscent of a 2018 walkout at Alphabet Inc’s Google over sexual harassment.Twitter Adds ‘Glorifying Violence’ Warning to Trump Tweet Trump, a prolific Twitter user, has been at war with the company since earlier this week, when it applied fact checks to two of his tweets about mail-in ballotsIt was a rare case of staff publicly taking their CEO to task, with one employee tweeting that thousands participated. Among them were all seven engineers on the team maintaining the React code library which supports Facebook’s apps.”Facebook’s recent decision to not act on posts that incite violence ignores other options to keep our community safe. We implore the Facebook leadership to #TakeAction,” they said in a joint statement published on Twitter.”Mark is wrong, and I will endeavor in the loudest possible way to change his mind,” wrote Ryan Freitas, identified on Twitter as director of product design for Facebook’s News Feed. He added he had mobilized “50+ likeminded folks” to lobby for internal change.Twitter Fact-Checks Trump Tweet for First Time The blue exclamation mark notification prompts readers to ‘get the facts about mail-in ballots’ and directs them to a page with news articles and information about the claims aggregated by Twitter staffers A Facebook employee said Zuckerberg’s weekly Friday question-and-answer session would be moved up this week to Tuesday.Katie Zhu, a product manager at Instagram, tweeted a screenshot showing she had entered “#BLACKLIVESMATTER” to describe her request for time off as part of the walkout.Facebook Inc will allow employees participating in the protest to take the time off without drawing down their vacation days, spokesman Andy Stone said.Separately, online therapy company Talkspace said it ended partnership discussions with Facebook. Talkspace CEO Oren Frank tweeted he would “not support a platform that incites violence, racism, and lies.”Social justiceTech workers at companies including Facebook, Google, and Amazon.com Inc have pursued social justice issues in recent years, urging the companies to change policies.Employees “recognize the pain many of our people are feeling right now, especially our Black community,” Stone wrote in a text.”We encourage employees to speak openly when they disagree with leadership. As we face additional difficult decisions around content ahead, we’ll continue seeking their honest feedback.”Last week, nationwide unrest erupted after the death of a black man, George Floyd, in police custody in Minneapolis last Monday. Video footage showed a white officer kneeling on Floyd’s neck for nearly nine minutes before he died.On Friday, Twitter Inc affixed a warning label to a Trump tweet that included the phrase “when the looting starts, the shooting starts.” Twitter said it violated rules against glorifying violence but was left up as a public interest exception.Facebook declined to act on the same message, and Zuckerberg sought to distance his company from the fight between the president and Twitter.On Friday, Zuckerberg said in a Facebook post that while he found Trump’s remarks “deeply offensive,” they did not violate company policy against incitements to violence and people should know whether the government was planning to deploy force.Zuckerberg’s post also said Facebook had been in touch with the White House to explain its policies.Twitter used the same label as for Trump on Monday to hide a message by Representative Matt Gaetz of Florida that likened protesters to terrorists and called for them to be hunted down “like we do those in the Middle East.”Gaetz said in response he would “see” Twitter in the Judiciary Committee.Some of Facebook’s dissenting employees have praised Twitter for its response over Trump. Others, like Jason Toff, a director of product management and former head of short-form video app Vine, started organizing fundraisers for racial justice groups in Minnesota. Zuckerberg wrote on Facebook on Monday the company would contribute an additional $10 million to social justice causes.Toff tweeted: “I work at Facebook and I am not proud of how we’re showing up. The majority of coworkers I’ve spoken to feel the same way. We are making our voice heard.” 

Social Media, Music World Go Dark for Black Out Tuesday

Though Black Out Tuesday was originally organized by the music community, the social media world also went dark in support of the Black Lives Matter movement, joining voices around the world outraged by the killings of black people in the U.S.
Instagram and Twitter accounts, from top record label to everyday people, were full of black squares posted in response to the deaths of George Floyd, Ahmaud Arbery and Breonna Taylor.
Most of the captions were blank, though some posted #TheShowMustBePaused, black heart emojis or encouraged people to vote Tuesday since seven states and the District of Columbia are hosting the largest slate of primary elections in almost three months.
Rihanna, Alicia Keys, Radiohead, Coldplay, Kelly Rowland, Beastie Boys and were among the celebrities to join Black Out Tuesday on social media.
“I won’t be posting on social media and I ask you all to do the same,” Britney Spears tweeted. “We should use the time away from our devices to focus on what we can do to make the world a better place …. for ALL of us !!!!!”
Spotify blacked out the artwork for several of its popular playlists, including RapCaviar and Today’s Top Hits, simply writing “Black lives matter.” as its description. The streaming service also put its Black Lives Matter playlist on its front page, featuring songs like James Brown’s “Say It Loud — I’m Black and I’m Proud,” N.W.A.’s “(Expletive) the Police,” Sam Cooke’s “A Change Is Gonna Come” and Childish Gambino’s “This Is America.”
The opening pages of Apple Music and iTunes focused on supporting Black Lives Matter, and SiriusXM said it will be silencing its music channels for three minutes at 3 p.m. EDT in tribute to “all of the countless victims of racism.”
The company said it “will continue to amplify Black voices by being a space where Black artists showcase their music and talents, and by carrying the message that racism will not be tolerated.”
Some on social media questioned if posting black squares would divert attention away from posts about the Black Lives Matter movement.
“this is the 4th completely different flyer i’ve seen for it,” Grammy-nominated singer Kehlani tweeted about Black Out Tuesday. “”this is the only one without the saying go completely silent for a day in solidarity. the messages are mixed across the board and i really hope it doesn’t have a negative effect.”
When musician Dillon Francis posted that the hashtag for Black Lives Matter was blank on Instagram because users were posting black squares, rapper Lil Nas X responded with: “this is not helping us. bro who the (expletive) thought of this?? ppl need to see what’s going on.”
Several music releases and events were postponed as a result of Black Out Tuesday. Interscope Geffen A&M Records said it would not release music this week and pushed back releases from MGK, 6lack, Jessie Ware, Smokepurp and others. Chloe x Halle said its sophomore album will come out June 12 instead of Friday, while the group Glass Animals postponed the Tuesday release of its new single “Heat Waves.” Instead of being released Wednesday, singer Ashnikko will drop her song “Cry” and its video on June 17.
A benefit for the Apollo Theater will take place Thursday instead of Tuesday, and South by Southwest postponed an event planned with Rachael Ray.
“At SXSW we stand with the black community and will continue to amplify the voices and ideas that will lead us to a more equitable society,” the company said.

Online Divisions: Twitter, Facebook Diverge on Trump’s Words

President Donald Trump posted identical messages on Twitter and Facebook this week. But while the two social platforms have very similar policies on voter misinformation and glorifying violence, they dealt with Trump’s posts very differently, proof that Silicon Valley is far from a united front when it comes to political decisionsTwitter placed a warning label on two Trump tweets that called mail-in ballots “fraudulent” and predicted problems with the November elections. It demoted and placed a stronger warning on a third tweet about Minneapolis protests that read, in part, that “when the looting starts the shooting starts.”Facebook left the posts alone.“Facebook doesn’t want to alienate certain communities,” said Dipayan Ghosh, co-director of the digital platforms and democracy project at Harvard’s Kennedy School. “It doesn’t want to tick off a whole swatch of people who really believe the president and appreciate his tweets.”Twitter, on the other hand has a history of taking stronger stances, he added, including a complete ban on political advertisements that the company announced last November.That’s partly because Facebook, a much larger company with a broader audience, caught in the crosshairs of regulators over its size and power, has more to lose. And partly because the companies’ CEOs don’t always see eye to eye on their role in society.“Our position is that we should enable as much expression as possible unless it will cause imminent risk of specific harms or dangers spelled out in clear policies,” Facebook CEO Mark Zuckerberg said in a post on his social network Friday.FILE – Facebook CEO Mark Zuckerberg speaks on the second day of the Munich Security Conference in Munich, Germany, Feb. 15, 2020.Referring to the president’s comments about the Minneapolis protests, Zuckerberg said that he had “a visceral negative reaction to this kind of divisive and inflammatory rhetoric.” But Facebook decided, he said, to keep the president’s comment’s on the site because “we read it as a warning about state action, and we think people need to know if the government is planning to deploy force.”More broadly, Zuckerberg has often said Facebook does not seek to be “the arbiter of truth.”Still, Facebook has long used fact checks on its site, done by third-party news organizations such as The Associated Press, and it constantly uses algorithms to decide what to show its 2.5 billion users. And it is setting up an oversight board to decide whether to remove controversial posts.FILE – Twitter CEO Jack Dorsey leaves after his talk with French President Emmanuel Macron at the Elysee Palace in Paris, June 7, 2019.Meanwhile, Twitter CEO Jack Dorsey tweeted that Twitter will “continue to point out incorrect or disputed information about elections globally.” But he added: “This does not make us an ‘arbiter of truth.’”This is not the first time that a social media company clashed with the president. And with six months to go before the election, it won’t be the last.“It sure looks like, in the face of pressure to follow the White House’s preferred speech policies, Facebook chose appeasement and Twitter chose to fight,” said Daphne Keller, a fellow at Stanford University’s Center for Internet and Society. “Why the difference? … Maybe Facebook thinks it has more to lose by alienating Republicans.”Trump and fellow conservatives have been claiming for years that Silicon Valley tech companies are biased against them. But there is no evidence for this — and while the executives and most employees of Twitter, Facebook and Google may lean liberal, the companies have stressed they have no business interest in favoring on political party over the other.The trouble began in 2016, two years after Facebook launched a section called “trending,” using human editors to curate popular news stories. Facebook was accused of bias against conservatives based on the words of an anonymous former contractor who said the company downplayed conservative issues in that feature and promoted liberal causes.Zuckerberg met with prominent right-wing leaders at the time in an attempt at damage control. In 2018, it shut down the “trending” section but by then the narrative of conservative bias had spread far and wide. Congressional hearings about conservative bias followed, with the leaders of Google, Twitter and Facebook defending their companies and explaining that it would not be in their interest to alienate half of their U.S. users.While critics have accused both Zuckerberg and Dorsey of cozying up with one side of the political alley or the other, Zuckerberg appears more intent on remaining in the mushy middle — even when that’s proving increasingly difficult.“Facebook doesn’t want to alienate anybody,’’ said Ethan Zuckerman, director of the Massachusetts Institute of Technology’s Center for Civic Media. “Twitter seems more comfortable saying: ‘Look, as a private platform we reserve the right to do whatever want to do.’ … They’re right. This is not a First Amendment issue’’ involving government censorship.Zuckerman said that tech companies’ approach to handling misinformation and incitement to violence has had to change. “Both Zuckerberg and Dorsey are from the generation of internet entrepreneurs that had a very strong freedom of speech bias… you should be able to say whatever you want, and no should block it,’’ Zuckerman said.But that hands off approach no longer appears sustainable.Perhaps even more than Trump’s provocative tweets the coronavirus pandemic is forcing tech firms to rethink what goes unchallenged on their platforms. Zuckerman noted, for example, that both Facebook and Google have been vigilant about barring the conspiracy theory video “Plandemic,” which makes false claims about COVID-19 and therefore poses a potential threat to public health.“It’s really a no-win scenario’’’ for social media companies, said Patrick Hedger, research fellow at the Competitive Enterprise Institute. Conservatives will complain if they block or correct Trump statements. Liberals will cry foul if they don’t.Hedger also noted that “the unmoderated world does exist,’’ pointing to Gab.com, which has become a haven for extremist views. “The unmoderated internet is not a pretty place,’’ he said. 

Democratic Lawmakers Raise Concerns Over TikTok Privacy Regulations

Fourteen Democratic members of the U.S. House of Representatives’ Energy and Commerce Committee are requesting that Federal Trade Commission regulators investigate the popular video app TikTok for violations of children’s privacy.The Energy and Commerce Committee conducts oversight on the FTC’s privacy unit. The lawsuit filed Thursday follows claims submitted by the Center for Digital Democracy, the Campaign for a Commercial-Free Childhood and others that TikTok failed to remove videos posted by children under the age of 13, which it had previously agreed to do in a 2019 agreement with the FTC.The FTC fined TikTok $5.7 million in February 2019 over lax enforcement of measures designed to ensure children’s privacy.In addition to removing videos of underage children, the FTC also required the company to comply with all aspects of the Children’s Online Privacy Protection Act (COPPA) in the future.The 2019 case alleged that TikTok neglected to implement blocks against the collection of tweens’ personal data and did not permit parents to request that their child’s data be deleted — if the parents were even aware that personal data was being collected in the first place.After the FTC ruling, TikTok introduced an under-13 section of the app that does not permit the dissemination of personal information. Last month, the Family Pairing feature was announced, which provides parents with a way to implement restrictions on all teenage accounts, not just those under 13.The Democratic lawmakers say that failure to comply with the FTC’s mandate violates COPPA.”The blatant disregard for the consent decree could encourage other websites to fail to adhere to settlements made with your agency, thereby weakening protections for all Americans,” the letter to the FTC said.The Chinese-owned app has been downloaded 1.9 billion times internationally, including 172 million times in the United States, The New York Times reported. Its popularity has soared since the onset the coronavirus pandemic and worldwide shelter-in-place orders, achieving record first-quarter growth.Suspicions over data collectionThe U.S. government has previously expressed doubts regarding the trustworthiness of the app, citing its Chinese origins. Several branches of the U.S. military, for example, have prohibited personnel from creating an account, and at least one senator has proposed legislation to ban use for federal employees.The lawmakers’ letter to the FTC comes after two Republican members of the Energy and Commerce Committee wrote a letter to the CEO of TikTok’s parent company, ByteDance.Representatives Greg Walden and Cathy McMorris Rodgers requested that the company disclose its data-collection practices for Americans and how that data is shared with the Chinese Communist Party or other Chinese state entities.According to The Hill, TikTok has previously stated it stores American user data in Singapore and denies that it shares information with the Chinese government.

What is Section 230 of Communications Decency Act?

QUESTION: What is Section 230 of the Communications Decency Act?ANSWER: Section 230 “is one of the most valuable tools for protecting freedom of expression and innovation” on the internet, according to the Electronic Frontier Foundation, a U.S.-based global nonprofit digital rights group.The original purpose of the 1996 Communications Decency Act was to restrict free speech on the internet, the EFF said. The Supreme Court, however, struck down anti-free speech provisions after objections from the internet community, including the EFF.Section 230 says, in part, that “no provider or user of an interactive computer service shall be treated as the publisher or speaker of any information provided by another information content provider.”Q: What is an interactive computer service?A: An interactive computer service is partially described in the CDA as “any information service, system, or access software provider that provides or enables computer access by multiple users to a computer server, including specifically a service or system that provides access to the internet.”This means internet service providers such as AT&T, Comcast and Verizon are subject to CDA regulations.A variety of interactive computer service providers that generally include any online service that publishes third-party content are also required to comply with CDA regulations. Examples are Twitter, YouTube and Vimeo.Q: Does the CDA provide protections for online intermediaries? If so, what are they?A: Section 230 protects them from civil liability. It says, “No provider or user of an interactive computer service shall be held liable on account of any action voluntarily taken in good faith to restrict access to or availability of material that the provider or user considers to be obscene, lewd, lascivious, filthy, excessively violent, harassing, or otherwise objectionable, whether or not such material is constitutionally protected; or any action taken to enable or make available to information content providers or others the technical means to restrict access to material described in paragraph.”In summary, Section 230 protects online intermediaries against multiple laws that could otherwise hold them legally accountable for the content and actions of others. Regular ISPs are protected, as are essentially any online services that publish third-party content.While the measure protects them from some of their users’ content, it does not completely do so, as they must still comply with certain intellectual property and criminal laws.Q: Do other countries offer legal protections to interactive computer services, as Section 230 of the CDA does in the U.S.?A: Many other countries do not have similar laws, according to the EFF. While Canada, European countries and Japan provide high levels of internet access, most major online services are U.S.-based.”This is in part because CDA 230 makes the U.S. a safe haven for websites that want to provide a platform for controversial or political speech and a legal environment favorable to free expression,” the EFF says.Source: https://www.eff.org/issues/cda230

Trump to Sign Executive Order Aimed at Reining in Twitter

U.S. President Donald Trump will sign an executive order Thursday regarding social media platforms, after Twitter tagged a pair of his tweets with a fact-check warning.Sources close to the White House say the president’s executive order would require the Federal Communication Commission to clarify a section of the Communications Decency Act that largely exempts online companies like Twitter and Facebook from any legal liability from any content posted by their users.The order also directs the White House Office of Digital Strategy to redouble its efforts to collect complaints of online censorship and submit them to the Federal Trade Commission and the Justice Department.Trump Threatens Action Against TwitterPresident lashes out at social media platform after it put fact-check alert on pair of his tweets about mail-in ballotsTrump on Wednesday threatened to “strongly regulate” or shut down social media platforms.  He said that Republicans feel that “Social Media Platforms totally silence conservative voices.” He alleged that social media sites attempted — and failed — during the 2016 election to stifle conservatives’ voices. “We can’t let a more sophisticated version of that happen again,” Trump wrote on Twitter.On Tuesday, an unprecedented alert on the @realDonaldTrump tweets about mail-in balloting prompted the president to accuse Twitter of interference in this year’s election and of “completely stifling” free speech.“I, as President, will not allow it to happen,” he concluded..@Twitter is now interfering in the 2020 Presidential Election. They are saying my statement on Mail-In Ballots, which will lead to massive corruption and fraud, is incorrect, based on fact-checking by Fake News CNN and the Amazon Washington Post….— Donald J. Trump (@realDonaldTrump) May 26, 2020When those viewing Trump’s flagged tweets on Tuesday clicked on the warning placed by Twitter, they were taken to a notification titled: Trump makes unsubstantiated claim that mail-in ballots will lead to voter fraud.The alert, linked to stories from CNN and The Washington Post, and also included a fact box:What you need to know- Trump falsely claimed that mail-in ballots would lead to “a Rigged Election.” However, fact-checkers say there is no evidence that mail-in ballots are linked to voter fraud. – Trump falsely claimed that California will send mail-in ballots to “anyone living in the state, no matter who they are or how they got there.” In fact, only registered voters will receive ballots. – Though Trump targeted California, mail-in ballots are already used in some states, including Oregon, Utah and Nebraska.”Social media companies have been struggling with the spread of misinformation and the need for fact checking for years, most prominently in the last presidential election,” said Marcus Messner, the director of Virginia Commonwealth University’s Richard T. Robertson School of Media and Culture.“Twitter is right to flag incorrect information even when it involves tweets by President Trump,” Messner told VOA.The journalism professor noted the action “walks the fine line between fact checking and being accused of censoring political speech through more drastic measures such as deleting posts and suspending accounts. But the question remains whether the fact tags with links to news articles will even be recognized by supporters of President Trump, who regularly dismiss all reporting from mainstream media. The effect of the fact tags in this heated partisan environment might be limited.”It is unclear what legal leverage Trump has over Twitter, which does not need any government licenses to operate as do radio or television stations.A Twitter spokesperson said the company took the unprecedented action, based on its new policy announced earlier this month, because Trump’s tweets “contain potentially misleading information about voting processes and have been labeled to provide additional context around mail-in ballots.”Twitter has also been facing calls to remove Trump’s tweets that push an old conspiracy theory about the death of a congressional staffer.The president has stopped short of directly accusing Joe Scarborough, a former Republican congressman, who hosts a morning program on the MSNBC cable channel of killing a woman in 2001 even though the politician was 1,300 kilometers away at the time and authorities ruled her death an accident.Scarborough was once friendly with Trump but has become a fierce on-air critic of the president.Timothy Klausutis, widower of Lori Klausutis, has written to Twitter CEO Jack Dorsey claiming the president has violated the social media company’s terms of service and “has taken something that does not belong to him-the memory of my dead wife-and perverted it for perceived political gain.”

Why Vietnam’s ‘Silicon Valley’ Won’t Be Like California’s

Vietnam’s financial hub is setting aside land to develop what locals call a new “Silicon Valley,” a reference to the area of California where a lot of new technology is developed, but with not-so-California characteristics, such as state planning and a lack of venture capital. The Home Affairs Department of Ho Chi Minh City filed a plan this month to the city’s Communist Party committee for merging three districts into a single zone for development as a tech center, domestic media outlet VnExpress International says. The plan followed a meeting May 8 between city officials and Vietnam’s Prime Minister Nguyen Xuan Phuc, the news outlet says.   City leaders had begun in 2017 planning a 22,000-hectare (54,300-acre) zone to monetize scientific and technical research, the news outlet says. More than 1 million people already live along the flat swathe of land along the Saigon River. The zone will appeal foremost to internet and software developers, including an estimated 40 financial technology firms, as well as their employees who hope to live near work, analysts on the ground say. The zone is taking shape as tech-educated Vietnamese in their 20s start companies. “Vietnamese are very entrepreneurial,” said Jack Nguyen, a partner at the business advisory firm Mazars in Ho Chi Minh City. “They see something work in other countries, or in the U.S., they’ll give it a shot here in Vietnam.” Vietnamese entrepreneurs, some educated overseas, are taking advantage of a largely “mobile” culture in the Southeast Asian country as well as low-paid local engineers to build up their bases in Ho Chi Minh City, Nguyen added.   Ho Chi Minh City’s tech zone includes a slice of its financial center, modern apartment tracts and a nearby polytechnic university. Those perks should make the zone more attractive for techies, said Phuong Hong, a native of the city who lives in the zone.   “These three districts have the level of living, and transportation is also very, very convenient,” she said, referring to the three administrative tracts to be merged. Tech workers are likely to take advantage of that convenience, said Frederick Burke, Ho Chi Minh City-based partner with the law firm Baker McKenzie.    “The fact that they give extra incentives to locate there creates an ecosystem where some employees live in the neighborhood,” Burke said. “Therefore, an engineer can jump from one job to another more easily.”   Central government leaders have tried over the past decade to steer Vietnam’s export-led economy Electricity needs are rising as Vietnam’s economy grows, adding challenges for the state power utility, EVN, as it tries to balance free markets and central planning. (Ha Nguyen/VOA)National-level and city government planning will probably lead the tech zone’s formation – a key difference compared to the more organic development of Silicon Valley of California – analysts say. “What we’ll likely see as key differences between the two is the Ho Chi Minh City project will be a cluster that heavily recruits global and regional companies and (where) entrepreneurial behaviors are likely commissioned by the government, whereas Silicon Valley is more locally grown and has been driven by industry trends and technology innovations,” said Lam Nguyen, managing director with the tech market research firm IDC Indochina in Ho Chi Minh City.  State planning to date has offered internet bandwidth. Growth of the zone will require local officials to build out infrastructure, the IDC managing director said. The zone will need tax incentives, better business licensing processes and ideal locations to draw newcomers, he added.   Tech investors will favor Vietnam’s relatively lower costs, Lam Nguyen said. Vietnam’s tech zone will face a lack of venture capital, buyouts and failures followed by restarts, country observers say. A lot of startup founders have ideas but lack capital, Jack Nguyen said. They look overseas for funding, he said. The area south of San Francisco known as “Silicon Valley” first became a hub of technology development in the 1950s, when a dean of Stanford University’s engineering school encouraged faculty members to start their own companies. Silicon Valley output has been estimated at an unusually high $275 billion per year and it’s one of the most expensive parts of the United States. 

WSJ: Amazon in Advanced Talks to Buy Self-Driving Startup Zoox

Amazon.com Inc is in advanced talks to buy self-driving startup Zoox Inc, in a move that would expand the e-commerce giant’s reach in autonomous-vehicle technology, the Wall Street Journal reported on Tuesday.The deal will value Zoox at less than the $3.2 billion it achieved in a funding round in 2018, the Journal reported, citing people familiar with the matter.An agreement may be weeks away and the discussions could still fall apart, the report added.Amazon has stepped up its investment in the car sector, participating in a $530 million funding round early last year in self-driving car startup Aurora Innovation Inc.Both Amazon and Zoox declined a Reuters request for comment. 
 

Italy’s New COVID-19 App Tracks Contacts and Protects Privacy

Italy’s new contact tracing app for the coronavirus is about to be launched in a number of pilot regions. It will be available to everyone in the country on a voluntary basis and will guarantee the privacy of users, officials who commissioned its development say.
 
Italians will be able to download the contact tracing app on their mobile phones that will help combat the spread of the coronavirus, starting May 29.  “Immuni” was developed at the request of Italy’s Ministry of Innovation Technology and Digital Transformation. Paolo de Rosa, its chief technology officer, says the app can speed up the process of finding people who have had contact with the coronavirus.
    
“The app is able to do that in a privacy-preserving way so it is not like the traditional approach where you need to identify people. In this case there is only an alerting of people that have been in contact with someone that result positive,” de Rosa said.
    How contract tracing apps work
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Those alerted they have come close to someone that has tested positive for the coronavirus can quickly take action and contact health authorities or their personal physician.
 
De Rosa stressed that privacy is guaranteed as special measures have been taken and it would be extremely difficult to identify anyone using the app. The only data that a user must provide is the territorial province to which he or she belongs.
 
For the app to be fully effective, de Rosa said, there needs to be a significant amount of people using it, up to 60 percent, but that is only if one does not take into consideration other factors like social distancing. In any case, de Rosa is convinced that it will be a useful tool to have on one’s phone. “This is a very bleeding edge technology, very few countries in the world have used it,” he said.
    
Creating the app was no easy matter, de Rosa said, adding trade-offs had to be made between the requirements of health authorities and privacy. Knowledge was shared with many other countries as well, but no one really knew what the best app needed to look like. With such a highly infectious virus, the need for a tool that would help speed up contact tracing was considered essential to break the chain of the contagion.

Cyberattacks Spike Amid Coronavirus Pandemic

Cyberattacks have been flying fast and furious around the world during these days of global uncertainty because of the coronavirus. Countries accuse each other of engaging in cyber warfare, and each of the accused also claims to be a cyber victim. International organizations dealing with the COVID-19 pandemic have also been targeted. Linda Gradstein reports for VOA from Tel Aviv, Israel. 
Camera: Ricki Rosen    Video editor: Marcus Harton

SpaceX’s 1st Astronaut Launch Breaking New Ground for Style 

The first astronauts launched by SpaceX are breaking new ground for style with hip spacesuits, gull-wing Teslas and a sleek rocketship — all of it white with black trim.   The color coordinating is thanks to Elon Musk, the driving force behind both SpaceX and Tesla, and a big fan of flash and science fiction.   NASA astronauts Doug Hurley and Bob Behnken like the fresh new look. They’ll catch a ride to the launch pad in a Tesla Model X electric car.   “It is really neat, and I think the biggest testament to that is my 10-year-old son telling me how cool I am now,” Hurley told The Associated Press.   “SpaceX has gone all out” on the capsule’s appearance, he said. “And they’ve worked equally as hard to make the innards and the displays and everything else in the vehicle work to perfection.”   The true test comes Wednesday when Hurley and Behnken climb aboard a SpaceX Dragon capsule atop a SpaceX Falcon 9 rocket and, equipment and weather permitting, shoot into space. It will be the first astronaut launch from NASA’s Kennedy Space Center since the last shuttle flight in 2011.   It will also mark the first attempt by a private company to send astronauts into orbit. Only governments — Russia, the U.S., and China — have done that.   SpaceX employees work on the Crew Dragon spacecraft that will astronauts to and from the International Space Station, from American soil, as part of the agency’s commercial crew Program, in Hawthorne, Calif., Oct. 10, 2019.The historic send-off deserves to look good, according to SpaceX. It already has a nice ring. Musk named his rocket after the “Star Wars” Millennium Falcon. The capsule name stems from “Puff the Magic Dragon,” Musk’s jab at all the doubters when he started SpaceX in 2002.   SpaceX designed and built its own suits, which are custom-fit. Safety came first. The cool — or wow — factor was a close second.   “It’s important that the suits are comfortable and also are inspiring,” explained SpaceX’s Benji Reed. a mission director. “But above all, it’s designed to keep the crew safe.”   The bulky, orange ascent and entry suits worn by shuttle astronauts had their own attraction, according to Behnken, who like Hurley wore them for his two previous missions. Movies like “Armageddon” and “Space Cowboys” stole the orange look whenever actors were “trying to pretend to be astronauts.”   On launch day, Hurley and Behnken will get ready inside Kennedy’s remodeled crew quarters, which dates back to the two-man Gemini missions of the mid-1960s. SpaceX techs will help the astronauts into their one-piece, two-layer pressure suits.   Hurley and Behnken will emerge through the same double doors used on July 16, 1969, by Apollo 11′s Neil Armstrong, Buzz Aldrin and Michael Collins — the Operations and Checkout Building now bears Armstrong’s name.   But instead of the traditional Astrovan, the two will climb into the back seat of a Tesla Model X for the nine-mile ride to Launch Complex 39A, the same pad used by the moonmen and most shuttle crews. It’s while they board the Tesla that they’ll see their wives and young sons for the last time before flight.   Making a comeback after three decades is NASA’s worm logo — wavy, futuristic-looking red letters spelling NASA, the “A” resembling rocket nose cones. The worm adorns the Astro-Tesla, Falcon and even the astronauts’ suits, along with NASA’s original blue meatball-shaped logo.   The white-suited Hurley and Behnken will transfer from the white Tesla to the white Dragon atop the equally white Falcon 9.   “It’s going to be quite a show,” Reed promised. 

How Deaf Community Solved Online Education Resource Shortage

Adjusting to online education could be tough. For deaf and hard of hearing students and educators, it’s probably more so. Now teachers are creating their own online resources in American Sign Language to overcome this difficult time. VOA’s Calla Yu has more.Camera: Austin Ao   

Deaf and Hard of Hearing People Face Challenge in Online Education Resource Shortage

Adjusting to online education could be tough. For deaf and hard of hearing students and educators, it’s probably more so. Now teachers are creating their own online resources in American Sign Language to overcome this difficult time. VOA’s Calla Yu has more.Camera: Austin Ao   

Initially Thrilled to Telework, India Workers Miss the Office

As she settled down to work from home when India announced a lockdown in March, Shweta Andrews thought exultantly “this is the way to go.” After all she no longer had to do the grinding commute between office and home in the Indian capital that took up two hours daily.Two months on, the digital editor of a publishing house is nostalgic about that ride. “I miss my colleagues and believe it or not, I miss travelling in the Metro. I miss the rush. I miss the crowd.”The unprecedented experiment of work from home that began in the wake of the coronavirus pandemic has prompted some Indian companies to explore the possibility of scaling up remote work as they eye long term benefits such as smaller office spaces and lower rentals.But at a time when a long, stringent lockdown has intensified social isolation, many are finding that an interactive office environment is hard to replace at home.Apoorva Bapna says office spaces generate energy that cannot completely be replaced by online connections. (Photo Courtesy: Apoorva Bapna)A New Delhi-based senior professional in a global company, Apoorva Bapna, dismisses the notion that remote work could be the “new normal” and points out that while flexi-hours are welcome, online connections cannot replace the energy generated by professional spaces.“There is just that much of bouncing of ideas I can do on a video call or a phone call. Sometimes you just need to sit across the table and have that heated conversation or a debate or just exchange ideas,” says Bapna.India’s Information Technology sector appears to be blazing the trail for adopting the work-at-home model as the industry gears up to have nearly half the country’s four million I-T workers operate remotely – up from an average of 20 percent before March. The country’s biggest technology company Tata Consultancy Services says that it will have 75 percent of its workforce operating from home by 2025.Some companies that rely heavily on online work could make the shift much sooner because they found it to be an efficient model in the last two months.“From a purely productivity standpoint, we have seen a fairly smooth transition in work from home,” says Raghav Gupta, managing director, India and Asia Pacific with Coursera, a U.S. based online learning platform. He gives an example. “If I would go to Bangalore and meet two sets of people in a day, I can do five meetings today by sitting at home.”As India eases its stringent lockdown and offices begin to reopen with a much leaner staff onsite, the debate has begun heating up.Some assert that the personal touch provided by an office environment cannot be overlooked, even in the IT sector. “You get ready for the day, it is a mental shift you make,” according to Abhimanyu Mukherji, a service delivery manager in New Delhi with a partner company of software organization, SAP. “Just walking up to someone and talking to my team has a different impact. Now there is a loss of human touch and social interaction which we all are so used to.”While it is possible to be productive even doing work from home, Abhimanyu Mukherji says walking up and talking directly to his team has a different impact. (Photo Courtesy: Abhimanyu Mukherji)While he and his team delivered to their clients’ satisfaction during the lockdown, he points out that working at home from living rooms and dining tables can pose challenges of the kind that some of his team members with young children faced.“When the kids are at home, they expect a lot of attention from the parents and therefore they are having a lot of difficulty in actually concentrating on the job,” says Mukherji. “The children assume that you must be on leave so you should be giving them all the attention.”There are also the constraints that living in small apartments or extended families throw up, especially in cities with expensive rentals.  “It is not easy for people who live in Bombay, in smaller homes with six to eight family members crammed up in two bedroom homes,” points out Bapna.And work from home settings can be even more burdensome for women. “We do everything on the house front and we also manage our office work, which is fairly hectic,” says Bapna who was caught in the lockdown in Jaipur city where she was visiting her parents.Amid the lockdown there have been no comprehensive surveys to indicate which way Indians would prefer going. But a recent survey by a Bengaluru based research firm, Feedback Insights, found that two-thirds of employees were concerned about personal wellbeing, a lack of connectedness with the team and overall anxiety about the job environment. They also cited frequent distractions at home as a key challenge.However benefits such as savings for companies, less traffic on roads, less pollution and less spending on fuel and daycare will inevitably lead to a greater push for the work-at-home model in the post Covid world.“By choice and also by planning we will say – you go to office two days a week, you may or may not have a dedicated desk, and the other three or four days you consistently work at home,” says Gupta at Coursera.But shrinking office spaces, thanks to technology and the new emphasis on social distancing, is something many view with trepidation. Andrews draws an analogy with reading a book on Kindle – it does not replicate the original. “The feeling of holding a book in your hand, that touch, that smell, that personal feeling you get – it’s the same as personal contact in an office,” says Andrews. “So yes technology and computers and zoom and Kindle don’t work as well as interacting with a real human being does.” 

Remote Work May Be India’s Future, But Everyone Not On Board

As she settled down to work from home when India announced a lockdown in March, Shweta Andrews thought exultantly “this is the way to go.” After all she no longer had to do the grinding commute between office and home in the Indian capital that took up two hours daily.Two months on, the digital editor of a publishing house is nostalgic about that ride. “I miss my colleagues and believe it or not, I miss travelling in the Metro. I miss the rush. I miss the crowd.”The unprecedented experiment of work from home that began in the wake of the coronavirus pandemic has prompted some Indian companies to explore the possibility of scaling up remote work as they eye long term benefits such as smaller office spaces and lower rentals.But at a time when a long, stringent lockdown has intensified social isolation, many are finding that an interactive office environment is hard to replace at home.Apoorva Bapna says office spaces generate energy that cannot completely be replaced by online connections. (Photo Courtesy: Apoorva Bapna)A New Delhi-based senior professional in a global company, Apoorva Bapna, dismisses the notion that remote work could be the “new normal” and points out that while flexi-hours are welcome, online connections cannot replace the energy generated by professional spaces.“There is just that much of bouncing of ideas I can do on a video call or a phone call. Sometimes you just need to sit across the table and have that heated conversation or a debate or just exchange ideas,” says Bapna.India’s Information Technology sector appears to be blazing the trail for adopting the work-at-home model as the industry gears up to have nearly half the country’s four million I-T workers operate remotely – up from an average of 20 percent before March. The country’s biggest technology company Tata Consultancy Services says that it will have 75 percent of its workforce operating from home by 2025.Some companies that rely heavily on online work could make the shift much sooner because they found it to be an efficient model in the last two months.“From a purely productivity standpoint, we have seen a fairly smooth transition in work from home,” says Raghav Gupta, managing director, India and Asia Pacific with Coursera, a U.S. based online learning platform. He gives an example. “If I would go to Bangalore and meet two sets of people in a day, I can do five meetings today by sitting at home.”As India eases its stringent lockdown and offices begin to reopen with a much leaner staff onsite, the debate has begun heating up.Some assert that the personal touch provided by an office environment cannot be overlooked, even in the IT sector. “You get ready for the day, it is a mental shift you make,” according to Abhimanyu Mukherji, a service delivery manager in New Delhi with a partner company of software organization, SAP. “Just walking up to someone and talking to my team has a different impact. Now there is a loss of human touch and social interaction which we all are so used to.”While it is possible to be productive even doing work from home, Abhimanyu Mukherji says walking up and talking directly to his team has a different impact. (Photo Courtesy: Abhimanyu Mukherji)While he and his team delivered to their clients’ satisfaction during the lockdown, he points out that working at home from living rooms and dining tables can pose challenges of the kind that some of his team members with young children faced.“When the kids are at home, they expect a lot of attention from the parents and therefore they are having a lot of difficulty in actually concentrating on the job,” says Mukherji. “The children assume that you must be on leave so you should be giving them all the attention.”There are also the constraints that living in small apartments or extended families throw up, especially in cities with expensive rentals.  “It is not easy for people who live in Bombay, in smaller homes with six to eight family members crammed up in two bedroom homes,” points out Bapna.And work from home settings can be even more burdensome for women. “We do everything on the house front and we also manage our office work, which is fairly hectic,” says Bapna who was caught in the lockdown in Jaipur city where she was visiting her parents.Amid the lockdown there have been no comprehensive surveys to indicate which way Indians would prefer going. But a recent survey by a Bengaluru based research firm, Feedback Insights, found that two-thirds of employees were concerned about personal wellbeing, a lack of connectedness with the team and overall anxiety about the job environment. They also cited frequent distractions at home as a key challenge.However benefits such as savings for companies, less traffic on roads, less pollution and less spending on fuel and daycare will inevitably lead to a greater push for the work-at-home model in the post Covid world.“By choice and also by planning we will say – you go to office two days a week, you may or may not have a dedicated desk, and the other three or four days you consistently work at home,” says Gupta at Coursera.But shrinking office spaces, thanks to technology and the new emphasis on social distancing, is something many view with trepidation. Andrews draws an analogy with reading a book on Kindle – it does not replicate the original. “The feeling of holding a book in your hand, that touch, that smell, that personal feeling you get – it’s the same as personal contact in an office,” says Andrews. “So yes technology and computers and zoom and Kindle don’t work as well as interacting with a real human being does.” 

China Threatens to Put American Tech Giants on Its ‘Unreliable Entity List’ 

China has responded to a new U.S. ban targeting telecom giant Huawei, threatening to retaliate through a series of countermeasures, including putting U.S. companies such as Apple, Qualcomm and Cisco on an “unreliable entity list” that would seriously impede their sales in Chinese markets.   The U.S. Commerce Department on Friday threw a one-two punch at China’s high-tech efforts by announcing a new ban on global chip supplies to Huawei, while allowing a Taiwanese semiconductor producer to open a next-generation plant in the United States.   In an FILE PHOTO: A Huawei company logo at Shenzhen International Airport in Shenzhen, Guangdong province, China, July 22, 2019. REUTERS/Aly Song/File PhotoA ban tailored for Huawei The U.S. Commerce Department issued a statement on Friday to amend an export control rule that “strategically targets Huawei’s acquisition of semiconductors that are the direct product of certain U.S. software and technology.”   Under the new rule, foreign companies using U.S. semiconductor and chipmaking equipment will be required to obtain a license to supply chips to Huawei or its affiliates. The rule has a 120-day grace period. 

Analysis: Privacy Worries Could Derail Virus Tracking Plans

Worries about the breach of individual privacy rights could undermine Louisiana’s ability to quickly pinpoint those who have encountered someone infected with COVID-19, a tracking plan that public health experts say is critical to slowing the spread of the coronavirus disease.Gov. John Bel Edwards has started reopening much of Louisiana’s economy, saying residents have done well with staying home and apart from others that the state’s no longer at risk of overwhelming its hospitals with COVID-19 patients.  Loosening restrictions means more people are moving around, visiting salons and restaurants, attending churches and encountering others. To avoid overwhelming spikes in coronavirus cases, infectious disease specialists say, requires robust testing to locate virus hot spots and widespread contact tracing to determine who has come into close contact with someone infected so they can be urged to self-isolate.Dr. Alex Billioux, leader of Louisiana’s public health office, said he knows some people will find the process of contact tracing “scary,” to be asked about their interactions with people and businesses or to find out someone else has shared information about where they’ve been.”The goal here, though, is to help protect you. The goal here is to identify where you have risk,” Billioux said.But word that the Edwards administration hired nearly 300 contact tracers on top of 70 already employed — and could eventually build up to 700 disease detectives to track the virus— quickly raised concerns about collecting personal medical information and spreading it improperly.Rep. Raymond Crews, a Shreveport Republican, told health care officials he’s heard a lot of reluctance to contact tracing from people who “put a big, big premium on liberty.””My constituents are very leery. They think it opens a Pandora’s box and it’s going to be very scary,” Crews said.Realizing that widespread reluctance to respond to contact tracers could hamper Louisiana’s efforts to contain the virus, Edwards has appealed to people to be “good neighbors” by participating.The Democratic governor said people who test positive for the coronavirus will be asked to identify people they recently came into close contact with for 15 minutes or more. A contact tracer, working from home, will call those people and tell them they should get tested if they’re symptomatic and should isolate for 14 days even if they’re not showing symptoms.”You can rest assured that your information will remain confidential,” Edwards said.Billioux stressed the contact tracers will follow federal laws for protecting personal health information. He said the information collected is held in a private system similar to those used by hospitals to store health data.”We’re not revealing any details of the individual that they came into contact with,” Billioux said.  Public health agencies have used contact tracing to track and combat the spread of other infectious diseases for years, drawing little attention. Republican U.S. Sen. Bill Cassidy, a doctor, said the nation has laws governing the process.”Privacy is absolutely of greatest importance. Fortunately, we have 25 or 30 or even 40 years of privacy law that we have seen work,” Cassidy said in a conference call with reporters. He added: “We have to reopen the economy safely, and we have to do it in a way which both balances the safety and the reopening. And the way to do that is to know who may be infected.”Rep. Jack McFarland, a Winnfield Republican, said contact tracing concerns are rampant on social media, and he’s been inundated with emails and phone calls from people resisting the idea.  He said the state hasn’t done enough to explain that the contact tracing will be done by phone, that participation will be voluntary and that the “government can’t come into your home and lock you up.” He also said more should be done to explain the benefits to slow the virus’s spread.  McFarland acknowledged he’s not yet “completely comfortable” with contact tracing, and he anticipates the state will have trouble getting some people to participate.”Once people make up their minds, it’s hard to change them,” he said. “The public’s perception is this is big government, an invasion of our privacy. Somebody’s got to do a better job of changing that perception or it’s not going to be successful.”

Facebook Data Help Track COVID-19 Spread

Facebook likely knows a lot about you already. So would you fill out a survey on the social media site about how you are feeling today?What if that information could help researchers and officials navigate the current pandemic? If it meant local businesses, parks and beaches might reopen sooner rather than later, would that make a difference?That’s the idea behind several efforts to tap into people’s social media and internet use to find hot spots and forecast outbreaks of the virus well before hospitals are inundated.As society begins to open up after months-long closures, government officials are looking for leading indicators — data that may forecast that an outbreak is coming — to help them make key decisions about what to open and when.One indicator is through a symptom survey created by Carnegie Mellon University researchers. The survey appears at the top of a person’s Facebook newsfeed and asks whether he or she has experienced COVID-19 symptoms including fever, cough and shortness of breath.Sorry, but your browser cannot support embedded video of this type, you can
download this video to view it offline. Embed” />CopyThe survey is live globally through a partnership with the University of Maryland and is very active in the U.S.“We’re getting something like 150,000 responses a day,” said Laura McGorman, a Facebook policy lead.Carnegie Mellon researchers update the data daily on the university’s  COVIDcast website. Visitors to the site can look at specific counties by date and by data set.“The real-time estimates we’ve derived correlate with the best available data on COVID-19 activity,” Ryan Tibshirani, co-leader of Carnegie Mellon’s COVID-19 Response Team, said in a statement.The information “gives us confidence that we may soon be able to give health care officials forecasts” several weeks into the future, he said.Map of changesFacebook is also sharing user mobility data with the Harvard T.H. Chan School of Public Health, helping researchers create a map of daily changes in population movement by state and county. People using Facebook’s mobile app with the location history turned on contribute to this data.Policymakers can use this information to understand how communities are responding to physical distancing measures and whether additional measures may be needed.Researchers caution that datasets are merely another layer of information pointing to possible trends in the disease’s spread. They’re not conclusive on their own.“No matter where you are in the world, hopefully some aspect of our data can be useful in a response,” said Facebook’s McGorman.

US Moves to Cut Off Huawei From Global Chip Suppliers

The Trump administration on Friday moved to block shipments of semiconductors to Huawei Technologies from global chipmakers, in an action ramping up tensions with China.The U.S. Commerce Department said it was amending an export rule to “strategically target Huawei’s acquisition of semiconductors that are the direct product of certain U.S. software and technology.”The reaction from China  was swift with a report saying it was ready to put U.S. companies on an “unreliable entity list,” as part of countermeasures in response to the new limits on Huawei, FILE – A security personnel stands near the logo of Taiwan Semiconductor Manufacturing Co. Ltd (TSMC) during an investor conference in Taipei, July 16, 2014.The rule change is a blow to Huawei, the world’s No. 2 smartphone maker, as well as to Taiwan’s Taiwan Semiconductor Manufacturing Co Ltd, a major producer of chips for Huawei’s HiSilicon unit as well as mobile phone rivals Apple and Qualcomm. TMSC announced late Thursday it would build a $12 billion chip factory in Arizona.TSMC said Friday it is “working with outside counsels to conduct legal analysis and ensure a comprehensive examination and interpretation of these rules. We expect to have the assessment concluded before the effective date,” the company said, adding the “semiconductor industry supply chain is extremely complex, and is served by a broad collection of international suppliers.”Huawei, which needs semiconductors for its widely used smartphones and telecoms equipment, is at the heart of a battle for global technological dominance between the United States and China.Huawei, which has warned that the Chinese government would retaliate if the rule went into effect, did not immediately comment on Friday. U.S. stock market futures turned negative on the Reuters report.”The Chinese government will not just stand by and watch Huawei be slaughtered on the chopping board,” Huawei Chairman Eric Xu told reporters on March 31.The United States is trying to convince allies to exclude Huawei gear from next generation 5G networks on grounds its equipment could be used by China for spying. Huawei has repeatedly denied the claim.Huawei has continued to use U.S. software and technology to design semiconductors, the Commerce Department said, despite being placed on a U.S. economic blacklist in May 2019.FILE – A chip by Huawei’s subsidiary HiSilicon is displayed in Fuzhou, Fujian province, China, March 21, 2019.Under the rule change, foreign companies that use U.S. chipmaking equipment will be required to obtain a U.S. license before supplying certain chips to Huawei, or an affiliate like HiSilicon. The rule targets chips designed or custom-made for Huawei.In order for Huawei to continue to receive some chipsets or use some semiconductor designs tied to certain U.S. software and technology, it would need to receive licenses from the Commerce Department.National security concernsCommerce Secretary Wilbur Ross told Fox Business “there has been a very highly technical loophole through which Huawei has been in able, in effect, to use U.S. technology with foreign fab producers.” Ross called the rule change a “highly tailored thing to try to correct that loophole.”Ross said in a written statement Huawei had “stepped-up efforts to undermine these national security-based restrictions.”The Commerce Department said the rule will allow wafers already in production to be shipped to Huawei as long as the shipments are complete within 120 days from Friday. Chipsets would need to be in production by Friday or they would be ineligible under the rule.The United States placed Huawei and 114 affiliates on its economic blacklist citing national security concerns. That forced some U.S. and foreign companies to seek special licenses from the Commerce Department to sell to it, but China hawks in the U.S. government have been frustrated by the vast number of supply chains beyond their reach.Separately, the Commerce Department extended a temporary license that was set to expire Friday to allow U.S. companies, many of which operate wireless networks in rural America, to continue doing business with Huawei through Aug. 13. It warned it expected this would be the final extension.Reuters first reported the administration was considering changes to the Foreign Direct Product Rule, which subjects some foreign-made goods based on U.S. technology or software to U.S. regulations, in November.Most chip manufacturers rely on equipment produced by U.S. companies like KLA, Lam Research and Applied Materials, according to a report last year from China’s Everbright Securities.Other recent actionThe Trump administration has taken a series of steps aimed at Chinese telecom firms in recent weeks.The U.S. Federal Communications Commission (FCC) last month began the process of shutting down the U.S. operations of three state-controlled Chinese telecommunications companies, citing national security risks. The FCC also in April approved Alphabet Inc. unit Google’s request to use part of an 8,000-mile undersea telecommunications cable between the United States and Taiwan, but not Hong Kong, after U.S. agencies raised national security concerns.This week, President Donald Trump extended for another year a May 2019 executive order barring U.S. companies from using telecommunications equipment made by companies deemed to pose a national security risk, a move seen aimed at Huawei and peer ZTE Corp. 

The Scramble to Create COVID-19 Apps

It’s a race against time.As communities start to open, governments are rushing to put together smartphone apps that can be part of their arsenal to curtail the spread of COVID-19.But the apps — and the technologies they rely on — vary, and for many that has led to confusion about what to expect.“It’s overwhelming how many proposals are coming out,” Gennie Gebhart, associate director of research at the Electronic Frontier Foundation (EFF), said. “There’s total alphabet soup of different acronyms, of different technologies. And it’s hard to understand exactly what is what. And I think that’s because it’s still early days.”Sorry, but your browser cannot support embedded video of this type, you can
download this video to view it offline. Embed” />CopyGennie Gebhart, associate director of research at the Electronic Frontier FoundationTracking your proximity to an exposureAt the moment, there’s not yet an app available in the United States that lets someone know if they’ve been exposed to someone testing positive for COVID-19. Around the world, Singapore, Australia and other nations have released apps that do this but with varying success.The main proposal for a consumer app comes from Apple and Google, which together create the operating systems for most smartphones in the world. They have joined forces to release software tools so that governments can make an app that will help with letting people know if they’ve been exposed to COVID-19.Their approach relies on Bluetooth, a short-range radio frequency inside a smartphone. Phones with the app will store the Bluetooth beams they receive from other phones and check daily a database of those who have reported testing positive. If there is a match – that someone has been too close for too long to a person with a confirmed diagnosis of COVID-19 – the person learns about it and can contact a health professional to find out the next steps to take.Privacy advocates such as the ACLU and EFF support this approach, which keeps data decentralized and anonymized. Bluetooth doesn’t provide information to public health departments.GPS location data approachBut some states, such as North and South Dakota, as well as Utah, are looking to apps for a different purpose — to help with their contact tracing efforts. That’s when public health workers contact people who have been exposed to someone with COVID-19. These apps rely on GPS location data, which can reveal information about a person’s movements, as well as the Bluetooth proximity information.With the Dakotas app, Care 19, if a person consents, their location data is shared with local public health officials. More than 45,000 residents of Utah – about 2 percent of the state’s population – have signed up for its state app, Healthy Together, according to CNBC.To download or not?Gebhart, of EFF, said there are an array of questions people might want to consider before they download a COVID-19 app. How much data is collected? Are users allowed to turn it on and off, or uninstall it at will?“There needs to be trust for the system to work for people to want to adopt it and want to interact with it,” she said.In many ways, the apps proposed have been unproven and untested, Gebhart said. But as governments open society again, this public health technology experiment may play a role in whether residents can begin to safely venture out.

Taiwanese Chip Company to Build $12 Billion Arizona Plant

A Taiwan-based company is planning a $12 billion semiconductor factory in the U.S. state of Arizona.Taiwan Semiconductor Manufacturing Co. is the world’s largest contract manufacturer of computer chips.The firm said Friday the factory will create as many as 1,600 jobs. Thousands more jobs are expected to be created along the supply lines to support production of the 5-nanometer chips.The factory will be able to produce 20,000 of the wafers each month. They’re used in an array of consumer electronics, including the iPhones and defense equipment.Construction of the facility is to begin next year, and the location in Arizona has not been determined.“This project,” the company said, “is of critical, strategic importance to a vibrant and competitive U.S. semiconductor ecosystem that enables leading U.S. companies to fabricate their cutting-edge semiconductor products within the United States.”The firm has another U.S. factory in Washington state.U.S. Commerce Secretary Wilbur Ross lauded the plan as showing the success of President Donald Trump’s programs.The company’s plan to set up the facility, he said, “is yet another indication that President Trump’s policy agenda has led to a renaissance in American manufacturing and made the United States the most attractive place in the world to invest.”Also praising the move was Secretary of State Mike Pompeo, who said the facility will “increase U.S. economic independence, bolster our safety and competitiveness, and strengthen our leadership in high-tech manufacturing.”“This historic deal also strengthens our relationship with Taiwan, a vibrant democracy and force for good in the world,” he said.TSMC’s stock rose more than 1.5 percent Friday morning which outperformed the 0.8 percent gain in the main Taiwan stock market.  

Australia Parliament Debunks 5G COVID-19 Conspiracy Theory

An Australian parliamentary report has debunked a conspiracy theory linking COVID-19 to 5G technology. Anti-lockdown protesters in Australia and beyond have claimed a connection between the new coronavirus and the rollout of the mobile communications standard.The COVID-19 pandemic has brought disparate groups of conspiracy theorists together. Some believe the disease was deliberately spread around the world to force vaccines on to the population as a form of control. Others assert that a Harvard University professor was arrested for creating and selling the coronavirus to China. Still others insist that 5G technology is the true cause of COVID-19. It was a view that was reportedly first promoted in a social media video in March and has been shared widely on the internet.However, linking the new coronavirus to radio waves simply is not true, according to a report by an Australian parliamentary communications committee. It found that 5G technology was safe. E-communications experts said linking COVID-19 to radio waves “has no basis in science” and is “biologically and physically impossible.” This is a view shared by the World Health Organization and other authorities. They have found that 5G radiation can’t penetrate skin or allow a virus to penetrate skin.In Australia, New South Wales state health officials have asserted that COVID-19 was not spread through mobile networks or wireless technology but through infected droplets from coughing or sneezing, or by contact with contaminated hands, surfaces or objects.Australia’s chief medical officer, Brendan Murphy, has also dismissed a link between 5G networks and the disease.“There is unfortunately a lot of very silly misinformation out there,” Murphy said. “There is absolutely no evidence about 5G doing anything in the coronavirus space. I have unfortunately received a lot of communication from these conspiracy theorists myself. It is complete nonsense. 5G has got nothing at all to do with coronavirus.”Academics say that fake news and misinformation seem to be spreading as fast and as far as the virus itself. Uncertainty and fear breed confusion, and, as one expert said, “conspiracy theories offer an emotionally satisfying narrative” if even they are not true.There have been small protests in Australia by groups angry at lockdown measures, and at the government’s coronavirus mobile phone tracing app. Demonstrators in Melbourne also sought to link an outbreak of the virus at a meat plant to a nearby telephone tower.Efforts are being made to sort the truth from the misinformation. YouTube has said it will do more to remove content linking 5G technology to COVID-19.

Australian Parliamentary Committee Debunks 5G COVID-19 Conspiracy Theory

An Australian parliamentary report has debunked a conspiracy theory linking COVID-19 to 5G technology. Anti-lockdown protesters in Australia and beyond have claimed a connection between the new coronavirus and the rollout of the mobile communications standard.The COVID-19 pandemic has brought disparate groups of conspiracy theorists together. Some believe the disease was deliberately spread around the world to force vaccines on to the population as a form of control. Others assert that a Harvard University professor was arrested for creating and selling the coronavirus to China. Still others insist that 5G technology is the true cause of COVID-19. It was a view that was reportedly first promoted in a social media video in March and has been shared widely on the internet.However, linking the new coronavirus to radio waves simply is not true, according to a report by an Australian parliamentary communications committee. It found that 5G technology was safe. E-communications experts said linking COVID-19 to radio waves “has no basis in science” and is “biologically and physically impossible.” This is a view shared by the World Health Organization and other authorities. They have found that 5G radiation can’t penetrate skin or allow a virus to penetrate skin.In Australia, New South Wales state health officials have asserted that COVID-19 was not spread through mobile networks or wireless technology but through infected droplets from coughing or sneezing, or by contact with contaminated hands, surfaces or objects.Australia’s chief medical officer, Brendan Murphy, has also dismissed a link between 5G networks and the disease.“There is unfortunately a lot of very silly misinformation out there,” Murphy said. “There is absolutely no evidence about 5G doing anything in the coronavirus space. I have unfortunately received a lot of communication from these conspiracy theorists myself. It is complete nonsense. 5G has got nothing at all to do with coronavirus.”Academics say that fake news and misinformation seem to be spreading as fast and as far as the virus itself. Uncertainty and fear breed confusion, and, as one expert said, “conspiracy theories offer an emotionally satisfying narrative” if even they are not true.There have been small protests in Australia by groups angry at lockdown measures, and at the government’s coronavirus mobile phone tracing app. Demonstrators in Melbourne also sought to link an outbreak of the virus at a meat plant to a nearby telephone tower.Efforts are being made to sort the truth from the misinformation. YouTube has said it will do more to remove content linking 5G technology to COVID-19.